COSMETICS
HEAD OF GLOBAL MARKETING
CHALLENGE
Younique Products went from start-up to a $1B dollar valuation in only 4 years, backed by an acquisition of 60% for $600M. They had rapid success that causes a lot of growing pains and a need for experienced leadership.
approach
I led a large team of exceptionally talented marketing and creative professionals for this beauty and cosmetics company, valued at over $1B. Responsible for marketing, communications, promotions, field marketing, international marketing, creative, public relations, and social media. Member of a leadership team that defined a growth strategy resulting in a 60% / $600M acquisition. Architect of Go-To-Market (360°) strategic frameworks for new product launches, promotions, new country launches, and marketing campaigns, resulting in more than $500m in revenue and back-to-back sales records.
- Led team of 40+ marketing & creative professionals, managing global marketing for 11 countries and 7 languages
- Promotional campaigns resulting in an average of $8.2M in sales per month with a high of 25M in April 2017
- Revitalized New Distributor Kit, resulting in 62K Distributor signups in January 2017, more than doubling the previously held monthly record and increased signups 71%
- Global and national creative awards for marketing, web, video, packaging, social media, and graphic design.
RESULTS
$50M
YoY Revenue Growth
$8M
Promo Revenue Per Month
22oK
Distributor Growth in 12 months.
THE WORK
STRATEGY
Rapid growth produces a lot of chaos and all teams were feeling the impact. Drawing on over a decade of consulting—working with the team—we quickly created order from chaos utilizing best practices, processes and systems.
Order From Chaos
- Agile, Scrum, Hoshin, RACI, MBO, and Kanban.
- Go-To-Market Frameworks: New Markets, Products, Promotions, etc.
- Cross functional alignment and execution.
- Data driven decision making through the development of user feedback and quantitative over anecdotal and qualitative analysis.
Starter Kit
Problem: Increase new Distributor Acquisition, reduce buyers remorse and increase early success for distributors.
Approach: We interviewed and surveyed hundreds and thousands of distributors and customers to better understand what they valued in the current and past kits. We utilized information gathered and applied it to multivariate analysis of kit sales to identify correlative key findings. These key points resulted in specific product selections and a first in market video card with a video panel that reengaged and provided next steps for the new presenter.
Results: 62K Distributor signups in January 2017 more than doubling the previously held monthly record. Increased signups 71% (315K) over 12 months. Increased success and retention rate by 18%.
Promotion Transformation
Problem: $4M average in monthly promotions isn’t really a problem, but how could we maximize success and delight the customers?
Approach: Success always starts with understanding the audience, historically what had been successful and reverse-engineering the framework to maximize results. Qualitative research and surveying combined with Quantitative Observation and Analysis produced valuable insights.
Results: Promotional campaigns resulting in $8.2M in sales per month— a high of 25M in April 2017.
FLAGSHIP Product RELAUNCH
Problem: Re-launch Younique’s flagship product in 11 countries an 7 languages.
Approach: Utilizing newly proven GTM product launch frameworks combined with stunning 360° creative assets driven by a strategy based on the socratic argument methodology with assets specifically touching on credibility, emotion and logic and the results speak for themselves.
Results: 80,000+ units sold in the first 24 hours of launch.
RELAUNCH // SIZZLE
RELAUNCH // SCIENCE
RELAUNCH // ANTHEM
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I love to solve problems—little, big, simple, complex—whatever necessary to produce results.
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